Every day, PAN is committed to keeping its customers, clients, and employees safe. As a part of our commitment, PAN continues to closely monitor the COVID-19 crisis to maintain safe facility operations. We want everyone to know the things we’re doing to combat COVID-19’s impact on our activities.
Driven by our concern for the safety and wellbeing of those who access our facilities, we have in place pandemic preparedness protocols and procedures that incorporate CDC and WHO guidelines and communications. Among other things:
We’ve adopted strict guidelines to enhance procedures for keeping our facilities and the things people touch clean.
Our employees have received clear instructions about the personal hygiene and social distancing practices necessary to limit the spread of germs.
Our employment practices and communication chains are designed to provide our employees with immediate access to current virus-related information, including the need for any infected employee to remain home and isolated from the general population.
Our business continuity plan is intended to provide a clear roadmap of the steps we would need to take to address the continuity of the Company’s administrative and field functions in the face of potential human or technological resource limitations.
Fortunately, because we have an abundant, committed workforce, we’ve been able to undertake these items without unnecessarily restricting any of the services we offer.
No doubt the COVID-19 crisis is unprecedented and full of challenges. Accordingly, we have created an internal task force to address changing circumstances, as well as any specific inquiries or requests from our customers, clients and employees, as quickly and prudently as possible. We will, of course, also update our general public communications as appropriate.
Transactions:
Encouraging payments or donations outside of PAN
Proposing or completing a transaction in person
Proposing a trade, exchange, partial exchange, or swap
Two members reducing the price of their own items and purchasing from each other
Requiring or encouraging a direct transfer of a product
Shipping internationally
Shipping directly from a manufacturer
Selecting inappropriately priced shipping labels
Proposing payment for all or part of the item on delivery
Returns unauthorized by PAN
Asking a Buyer to rate a transaction before the item is received
Using PAN for the purpose of money laundering
Using PAN to buy and sell from yourself, or to send funds to yourself
Providing invalid tracking
Accounts:
Having multiple PAN accounts
Creating a new account after being limited or permanently banned
Creating a new account to bypass restrictions on another account
Earning PAN Credits through multiple accounts
Listings
Listing a Prohibited Item
Creating multiple listings of the same item
Excessive reposting of previously listed items
Listing an item that is not actually for sale
Listing items without the intent to sell
Listing items with the intent to sell to certain users only
Using a stock or advertisement photo as the only image
Using photos that you do not own or have taken yourself
Using another member’s photos or words without their consent
Listing an excessive amount of search keywords
Setting unrelated categories
Setting a false brand
Listings that do not specify size, color, quantity, etc.
Listings that require users to specify size, color, quantity, etc.
Listing in auction, raffle, or giveaway format
Listing free items for purchase
Promoting or advertising the use of PAN Credits
Listing another user’s personal information in a manner other than specified by PAN
Listing a single product with the purchase price divided into multiple parts
Listing an item that promotes hatred, violence or discrimination
Listings
Soliciting users to an external website
Soliciting transactions to an external website
Soliciting users to provide personal information
Soliciting other users to list Prohibited Items or engage in Prohibited Conduct
Soliciting donations whether or not associated with a listing
Other
Threats
Slander
Trolling
Indecent behavior
Indecent Spamming
Copyright infringement
Posting false information
Abuse of the invite credits system by offering independent rewards for users signing up
Actions for the intentions of dating
Do not hesitate to contact PAN if you come across or are solicited for such actions.
